Change a managed customer lifecycle
Suspend, resume or permanently close a customer relationship owned by the Developer Application.
POST
/partner-api/v1/accounts/{relationshipId}/{action}API version: v1operationId: changePartnerManagedAccountStateView as MarkdownWhat this endpoint does
Suspend, resume or permanently close a customer relationship owned by the Developer Application.
Authentication
Send a one-time RS256 Developer Application assertion in Authorization: Bearer <application_assertion>. This assertion is not a Public API access token.
Request
Production base URL: https://public-api.cloudprint.me/partner-api/v1/accounts/{relationshipId}/{action}
Parameters
| Name | Location | Type | Required | Description | Constraints |
|---|---|---|---|---|---|
relationshipId | path | string (uuid) | yes | Stable UUID of the partner's relationship with the managed customer. | — |
action | path | string | yes | Requested managed-account transition: suspend, resume or permanently close. | enum: suspend, resume, close |
X-Request-Id | header | string | no | Optional request identifier for tracing; CloudPrint returns a safe value in the response header. | maxLength: 128; example: "order-100045-attempt-1" |
Request body
This endpoint has no request body.
Example requests
cURL
bash
curl -sS -X POST "https://public-api.cloudprint.me/partner-api/v1/accounts/$RELATIONSHIP_ID/suspend" \
-H "Authorization: Bearer $APPLICATION_ASSERTION"Response
HTTP status: 200 — Managed Account lifecycle updated
Response fields
| Name | Type | Required | Description | Constraints |
|---|---|---|---|---|
relationship_id | string (uuid) | yes | Stable UUID of the relationship between the partner and managed customer. | — |
developer_account_id | string (uuid) | yes | Stable UUID of the developer account that owns the customer relationship. | — |
cloudprint_account_id | string (uuid) | yes | Stable UUID of the CloudPrint account created for the managed customer. | — |
external_customer_id | string | yes | Stable customer identifier from the integrator's system. It must be unique within the authenticated Developer Application. | maxLength: 160 |
name | string | yes | Human-readable resource name shown to account operators. | maxLength: 120 |
application_id | string (uuid) | yes | Stable identifier of the Developer Application represented by the installation token. | — |
installation_id | string | null (uuid) | yes | Stable UUID of the App Installation that authorized the token. | — |
agent_enrollment_id | string | null (uuid) | yes | Stable identifier of the Agent Enrollment. | — |
agent_onboarding_expires_at | string | null (date-time) | yes | ISO 8601 timestamp recorded by CloudPrint. | — |
agent_onboarding_url | string | null (uri) | yes | Canonical one-time link for connecting an Agent. Open the complete value unchanged and do not log it. | example: "https://connect.cloudprint.me/setup#token=cpat_example" |
onboarding_status | string | yes | Current readiness state of the managed customer's CloudPrint setup. | enum: provisioning, waiting_for_agent, ready, failed |
status | string | yes | Current resource or workflow state; use the endpoint-specific enum values. | enum: provisioning, active, suspended, closed |
created_at | string (date-time) | yes | ISO 8601 timestamp recorded by CloudPrint. | — |
updated_at | string (date-time) | yes | ISO 8601 timestamp recorded by CloudPrint. | — |
Example response
json
{
"relationship_id": "11111111-1111-4111-8111-111111111111",
"developer_account_id": "11111111-1111-4111-8111-111111111111",
"cloudprint_account_id": "11111111-1111-4111-8111-111111111111",
"external_customer_id": "string",
"name": "string",
"application_id": "11111111-1111-4111-8111-111111111111",
"installation_id": "11111111-1111-4111-8111-111111111111",
"agent_enrollment_id": "11111111-1111-4111-8111-111111111111",
"agent_onboarding_expires_at": "2026-08-06T12:00:00Z",
"agent_onboarding_url": "https://connect.cloudprint.me/setup#token=cpat_example",
"onboarding_status": "provisioning",
"status": "provisioning",
"created_at": "2026-08-06T12:00:00Z",
"updated_at": "2026-08-06T12:00:00Z"
}Errors
| HTTP status | Description |
|---|---|
401 | Application assertion is missing, invalid or already used |
403 | Developer Account production access is not active |
404 | Managed Account was not found |
422 | Relationship ID or lifecycle action is invalid |
429 | Rate limit exceeded |
500 | Unexpected error |
Related documentation
List managed customer accountsList customer accounts provisioned by the authenticated Developer Application, including Agent and printer health.Provision a managed customer accountCreate an isolated CloudPrint customer account, App Installation and one-time Agent Enrollment without customer registration.CloudPrint API errors and retriesHandle CloudPrint API status codes, machine-readable errors, rate limits, request tracing and safe retry decisions.