1. Service
CloudPrint provides a cloud service for sending print jobs to local printers through an agent, API and account UI.
Legal documents
Terms and Conditions
Short CloudPrint service terms. If you have a separate CloudPrint agreement, that agreement prevails.
2. Seller
CAR SOLUTIONS NETWORK SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ. NIP: 9512545150. REGON: 522555426. KRS: 0000981090. Registered office and customer service point: UL. ADAMA BRANICKIEGO 21 / U3, 02-972 WARSZAWA, POLAND. E-mail: info@cloudprint.me.
3. Account
The customer is responsible for protecting account access, API tokens and connected devices.
4. Acceptable use
The service must not be used for unlawful activity, infringement, bypassing limits or interfering with the platform.
5. Payments
Prices shown for the international CloudPrint website are presented in EUR with indicative USD and PLN equivalents. Recurring payments and plan availability are confirmed before payment.
6. Subscriptions
A paid CloudPrint plan is a subscription service. After activation, the plan renews automatically for the same billing period as the selected plan unless the customer cancels the subscription before the next renewal.
7. Cancellation
The customer can cancel the subscription in the customer account or by contacting info@cloudprint.me. Cancellation should be submitted before the next renewal date. Cancellation stops future renewals; paid access remains active until the end of the current billing period unless agreed otherwise.
8. Renewal notice and failed payment
CloudPrint sends an e-mail notice before a scheduled renewal. If the customer does not cancel before renewal, CloudPrint attempts to charge the primary saved card. If the payment fails, paid limits may be suspended until a successful payment is made or the plan is changed.
9. Complaints
Complaints about the service, payments or account access may be sent to info@cloudprint.me. The message should include contact details, a problem description, account or payment identifier if known and the expected resolution. A response is sent through the same channel no later than 30 days after the complaint is received.
10. Customer service
The customer service point is located at UL. ADAMA BRANICKIEGO 21 / U3, 02-972 WARSZAWA, POLAND; the primary support channel is info@cloudprint.me. CloudPrint does not use a separate automated complaint-handling procedure other than system ticket statuses and e-mail communication.
11. Availability
CloudPrint works to keep the service stable, but maintenance, external providers and local customer infrastructure can affect printing.